EastLondonClean does not accept any responsibility whatsoever for any loss, expense, damage arising from any act or omission by the introduced cleaner.
 

We act as an introduction agency between clients and cleaners. EastLondonClean will contract to introduce domestic cleaners to the client.
 

At all times the cleaners are under the clients supervision, control and responsibility. They are not employed by the agency, either directly or indirectly, but are self-employed.
 

EastLondonClean will make every effort to obtain suitable references and ensure that the cleaners so provided under the terms of this contract are competent work people but no responsibility is to be attached to the company as a result of a failure of the selection procedure for any reason.
 

Should the introduced cleaner refuse without cause to comply with the reasonable terms of the client, fall ill, go on holiday or leave for any reason whatsoever, then the company will undertake to supply a replacement cleaner at the earliest opportunity and in any event within 5 days of notification of the departure of the original introduced cleaner.
 

The client will be responsible at all times for payment of the cleaner, the supply of cleaning materials and equipment and arrangements for access to the clients home.
 

Should the client wish to terminate this yearly contract then they should give the company one week notice in writing of termination.
 

The agency will offer no refunds once a cleaner has been taken on.